Shipping Policy
At Custom3DArts, we aim to provide a smooth and reliable shipping experience. Please review our shipping details below to understand how we handle and deliver your orders.
Shipping Methods & Costs
We offer standard shipping with a flat rate of $6.95 per order. The total shipping cost will be calculated and displayed at checkout.
Order Processing Time
Orders are processed and shipped within 3-5 business days, Monday through Friday, excluding holidays.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking link. Please allow up to 3 days for the carrier to scan your package into their system before tracking updates begin.
Estimated Delivery Times
- United States: 5–15 business days
- Rest of the World: 7–20 business days
Note: Delivery times are estimates and may vary depending on location and external factors.
Returns & Exchanges
We want you to love your purchase! Returns and exchanges are accepted within 10 days of receiving your order. For full details, visit our [Return & Refund Policy]
Policy Updates
We may update our shipping policy at any time. Any changes will be reflected on this page. By placing an order, you agree to the shipping terms outlined here.
Questions?
If you have any questions about shipping, feel free to reach out to our customer service team at [email protected]. We’re here to assist you!
Our contact information is posted below:
custom3darts
Email: [email protected]
Address 1: Mila Building – 11F, LK, 19-20-21 Van Phuc Office Building, Ha Dong, Ha Noi 100000, Viet Nam
Address 2: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
US Warehouse: 1303 East Arapaho Road ste # 100, Richardson Texas 75081, United States